Customer Service

Find training courses within Customer Service in the list below.

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8-week (24/7 access) online course with one of the top instructors in the industry.  Review the business analysis domains, techniques, knowledge, and skills addressed on the exam.  Includes sample questions.

35 PDUs/3.5 CEUs

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Displaying 1-42 of 42 results
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Customer Service
TrainingToday
Flexible
599 USD
Online
It’s now more important than ever to create a positive service atmosphere supported by strong communication skills in order to...
Customer Service: The Basics (Free Customer Service Training)
The Training Bank
1 hour
0 USD
Online
This Customer Service: The Basics (Free Customer Service Training)  course is offered online by The Training Bank. This is a highly interactive online course...
Managing Customer Service
Mainstream Corporate Training
1 day
Canada
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Customer Service Rep
360training.com
160 hours
1,695 USD
Online
Through this course, students will be able to learn all the essentials in customer management specific to office environment. The...
Customer Service Excellence Series
SEE, Inc.
12 hours
499 USD
Online
This set of online programs will provide delegates with the skills required to have an immediate impact on team member...
Critical Elements of Customer Service
Mainstream Corporate Training
2 days
Canada
Many companies promise to deliver an incredible customer experience. However, some are better at delivering than others. This 2 day...
Outstanding Customer Service
Dale Carnegie Digital
         
(5)
1 hour
99 USD
Online
This live online  Outstanding Customer Service   webinar, offered by Dale Carnegie, aims to equip students with the necessary skills to provide...
Customer Service Excellence: How to Win and Keep Customers
AMA - American Management Association
         
(19)
2 days
1,895 USD
Multiple (6)
The factor that turns your customers into loyal ones is the quality of your customer service. In an ever growing...
Customers Forever: Delivering Exceptional Customer Service
The Training Bank
2 days
North America
This Customers Forever: Delivering Exceptional Customer Service  training course is offered onsite to your company by The Training Bank. This is a...
Learn to Lead an Effective Customer Service Team
Lorman Education Services
1.5 hours
99 USD
Online
Use an outsider's perspective on identifying engagement behaviors you can use to lead your customer service team to success. A...
Customer Service Excellence: How to Deliver Exceptional Value to Today's Busy Customer
Business Training Works
Available in full-day and half-day formats
North America
This onsite corporate training course is information packed and designed to help organizations or groups that want to help their...
Customer Focus for the Back Office
The Training Bank
1 and 2 day formats
North America
This Customer Focus for the Back Office  training course is offered onsite to your company by The Training Bank. This is a...
Customer Focus for the Frontline
The Training Bank
2 days
North America
This Customer Focus for the Frontline  training course is offered onsite to your company by The Training Bank. This is a highly...
Maximizing the Customer Experience
The Training Bank
         
(2)
6.5 hours
249 CAD
Online
This Maximizing the Customer Experience  training course is offered online by The Training Bank. This is a highly interactive online course designed to maximize the...
Attitudes for Service
Dale Carnegie Digital
         
(12)
3 hours
299 USD
Online
This live online  Attitudes for Service  webinar, offered by Dale Carnegie, aims to provide students with the necessary skills to...
Customer-Focused Communication
The Training Bank
1 day
North America
This Customer Focused Communication  training course is offered onsite to your company by The Training Bank. This is a highly interactive workshop...
Customer-Focused Leadership
The Training Bank
         
(1)
2 and 3 day formats
North America
This Customer Focused Leadership training course is offered onsite to your company by The Training Bank. This is a highly interactive workshop...
Food Service
TrainingToday
Flexible
599 USD
Online
The Food Service Safety course, offered by Training Today, is an online program made up of four relevant training modules...
CRM: An Introduction to Customer Relationship Management
Mainstream Corporate Training
1 day
Canada
This one day course will help participants to get introduced to the different facets of Customer Relationship Management (CRM). The...
Transforming Customer Complaints into Opportunities
Dale Carnegie Digital
         
(10)
1 hour
299 USD
Online
This live online  Transforming Customer Complaints into Opportunities  webinar, offered by Dale Carnegie, aims to provide students with the necessary...
How to Cold Call and Build New Customers
Dale Carnegie Digital
         
(12)
3 hours
299 USD
Online
This live online  How to Cold Call and Build New Customers  webinar, offered by Dale Carnegie, aims to provide students...
The Relationship Advantage: Connecting with Customers and Increasing Sales
Business Training Works
1 day
North America
This onsite corporate training course is information packed and designed to help organizations or groups that want to help their...
Service Representative
Service Strategies
1 day
199 USD
Online
The online customer service training course from Service Strategies will combine teaching and interactivity to enable students to learn and...
Improving Customer Satisfaction
ASQ - American Society for Quality
2 days
899 USD
Denver
This course is focused on meeting your customers’ needs and equips participants with the tools and techniques needed to improve...
Field Service Engineer
Service Strategies
2 days
399 USD
Online
This training course offers a self directed, modular learning experience that is combined with facilitation tools that help field service managers...
Service-Minded Emails
ODYSSEY.ONLINE
Access for 12 Months
19 USD
Online
This Service Minded Emails  training course is designed to provide students with the knowledge and skills to enhance their email communication. With new social...
Data as a Strategic Asset: A Customer-Focused Approach
AMA - American Management Association
         
(1)
2 days
2,195 USD
Multiple (4)
Learn the secrets of marketing analytics!  Have you ever wondered if there are goldmines buried in your customer data? What...
Foundations of Service
SEE, Inc.
3 hours
2,000 USD
United States of America
This Foundations of Service training course will help participants to create an environment allowing them to drive repeat business and leave...
Managing and Leading Service
SEE, Inc.
3 hours
2,000 USD
United States of America
This Managing and Leading Service training course has been designed to provide participants with the ability to recruit, reward, and retain service driven...
Telephone Service Skills
SEE, Inc.
3 hours
2,000 USD
United States of America
This Telephone Service Skills training course has been designed to introduce participants to the unique challenges facing phone communication, including tone and...
Personal Customer Contact
SEE, Inc.
3 hours
2,000 USD
United States of America
This Personal Customer Contact training course has been designed to teach participants how to correctly utilize warm and friendly greetings with their...
Knowledge-Centered Support (KCS) Workshop
Service Strategies
2 days
1,395 USD
United States of America
Service Strategies offers instructor led public classes at various sites throughout the year for a maximum of 15 participants per...
Problem Solving Workshop
Service Strategies
2 days
1,395 USD
United States of America
Service Strategies offers public classes in various cities throughout the year. These classes are led by certified instructors with extensive,...
Support Specialist
Service Strategies
2 days
1,395 USD
United States of America
Service Strategies offers public classes in various cities throughout the year. These classes are led by certified instructors with extensive,...
Support Professional
Service Strategies
2 days
1,195 USD
United States of America
The blended learning option is an instructional model that combines the self paced online training with tailored onsite or remote...
Baggage Claims and Proration
International Air Transport Association
3 days
2,200 USD
Multiple (3)
When a bag is mishandled then the cost to recover that bag is shared between airlines. There are certain rules...
Sales Training
TrainingToday
Flexible
834 USD
Online
The Sales Training course, offered by Training Today, is an online program made up of 12 relevant training modules on...
Negotiating for Results
Mainstream Corporate Training
2 days
Canada
Negotiation is all about resolving differences. Those who have mastered negotiation find that they can save time and money, develop...
Cargo Skills and Procedures
International Air Transport Association
5 days
2,500 USD
Multiple (6)
Do you want to become an air cargo expert and understand the operational framework and processes to ship cargo by...
Building Relationships for Success in Sales
Mainstream Corporate Training
1 day
Canada
It is unquestionable that making friends is a positive thing. Throughout this 1 day workshop, participants will discover that making...
Cargo Claims and Complaint Handling
International Air Transport Association
2 days
1,500 USD
Multiple (3)
This Cargo Claims and Complaint Handling course will provide you with the knowledge of the current crucial legal aspects of carriage...
Brand Into Action
On Your Feet
Flexible
Multiple (3)
It's a common occurrence in companies both large and small. Meetings are held, emails are sent and binders are compiled...
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